1. Application fee and Deposit: A non-refundable application fee and a non-refundable tuition deposit are due with the application.

    2. Passport Photo: A Student must provide 2 passport size photos immediately upon arrival.

    3. Total Payment: The payment of the balance of fees is due upon receipt of invoice. Your place will be confirmed only when the full payment has been received. We must receive a full payment before we send you the Official Letter of Acceptance. This document is required for obtaining a Student Authorization at a Canadian Embassy, High Commission or Canadian Education Centre in your country of origin.

    4. Payment Method: Payments can be made by certified cheque, bank wire transfer, bank draft or credit card. Bank fees and credit card processing fees are non-refundable.

    5. Cancellation Policy:

Cancellation before arrival

You must inform the office in writing. If the Canadian Consulate in your country refuses to issue you a student visa you must return the original Letter of Acceptance and the letter of rejection issued by the Canadian Embassy to the IPSA Enrollment Center without delay. Students whose applications for a student visa have been declined, will receive a full refund, excluding the non-refundable fees and tuition deposit if we are notified about visa refusal no later than 14 days before the beginning of the program. Otherwise, our regular cancellation policy will apply.

  • More than 45 days before the course begins: Tuition Deposit
  • For cancellations made between 45 and 21 days prior to the commencement of the program: Tuition Deposit plus 20% of total fees
  • For cancellations made between 20 and 7 days prior to the commencement of the program: Tuition Deposit plus 50% of total fees
  • There are no refunds if the cancellation received less than 7 days before the course begins.

  • Program fees are refunded no later than 30 days after the original letter of acceptance and a refusal letter from the Canadian Embassy (or a cancellation notice for applicants who do not need visa to visit Canada) have been received. Refunds are made in U.S. Dollars (or in Euro - if the payment was made in Euro) after converting program fees in CAD according to the local currency exchange rate for sellers of the currency. If we do not receive the requested documents or bank account information during one year from the startring date of the program, we cannot make any refunds.

Cancellation after the course and/or lodging has started

In no case money will be refunded once the course and/or lodging has started. No refund can be given for partial attendance or the discontinuance or interruption of the course. Deposits and fees are not transferable from person to person. Students are advised to take out cancellation insurance with their local provider in case they need to cancel their courses before arrival, or while they are on the course. We reserve the right to cancel any class.


    1. Embassy Visa Policy: Students do not qualify for a refund after they have received their visa. Any cancellation by the student must be given in writing by registered mail or fax and must fall within the listed guidelines in order to be eligible for reimbursement.

    2. Postponement of Courses, Changes and Last Minute Bookings: The office must receive written notification at least 14 days before the course begins in order to transfer the registration to a later course date. Changes of courses after the course registration and during the course are subject to Course Change Fee of $36.

    3. Program Modifications and Cancellations: The School reserves the right to modify programs, schedules, tuition fees, rules and regulations as well as policies without prior notice. All programs are subject to sufficient enrolment and may be postponed or cancelled at the discretion of the Institute. In the event that a program is cancelled a full refund will be given to the student. Courses cancelled after the start of the program will be proportionately reimbursed or the missing hours will be rescheduled.

    4. Price Changes: Course and program fees are subject to change without notice.

    5. Student Liability: The student shall be held legally and financially responsible for all property damages, injury to other person(s) and unlawful acts committed by the student during his/her stay in Canada. A student who causes damage to property, injury to person(s), or commits an unlawful act(s) will result in the immediate cancellation of all services and agreements between the student, his/her parents or legal guardians and the schoolwithout refund, and the immediate expulsion of the student from the course program and homestay.

    6. Waiver: Students agree to participate in school and/or program activities at their own risk. The student, his/her family members, parents and others do hereby release and agree to save harmless IPSA, the School and their respective officers, employees, agents, host families, affiliates and volunteers from all claims for loss, damage, injury or expense suffered due to any cause whatsoever to persons and property which the student, parents or any other person claiming through the student or on his/her behalf, may at any time have arising out of or connected with the operation of the services, programs or activities provided by IPSA and the School.

    7. Student Damages or Illegal Actions: A student who causes damage to property, injury to person(s), or commit an unlawful act(s) will result in the immediate cancellation of all services and agreements between the student, his/her parents or legal guardians and the School without refund and the immediate expulsion of the student from the course programs and facilities.

    8. Letter of Acceptance: A letter of acceptance does not guarantee that a student will be admitted into Canada. If Immigration Canada refuses to issue you a visa you must submit the Canadian Embassy's letter of refusal to the IPSA Enrollment Center without delay. Upon receipt of this document all prepaid funds will be refunded in 30 days from the day of receipt of the letter of refusal, excluding any non-refundable fees and any bank and payment processing charges. Students must notify the IPSA Enrollment Center about the visa refusal no later than 14 days before the beginning of the course in order to receive the full refund as stated above. If the Embassy is still reviewing the visa application and didn't give the answer to the student on or before 14 days before the beginning of the student's program in Canada, the student must inform the Enrollment Center and request to postpone the beginning of the course and accommodations. If the notice of visa refusal or the request for the postponement is received less than 14 days before the beginning of the program or after the course and/or accommodations have started, our regular cancellation and refund policy will apply even if the student cancel the program due to the visa refusal.

    9. Organized Activities: The student can engage in all prescribed activities organized by the School, except as noted (in writing on the Registration Form) by the student or his/her parents or legal guardian(s).

    10. Hospitalization: The student, or parent, or legal guardian hereby gives permission to the physician(s) selected by the School to order X-rays, routine tests and treatment for the student's health, and the student, or parent, or legal guardian hereby gives permission to the physician(s) selected by the School to hospitalize, secure proper treatment for, and to order injection and/or anesthesia and/or surgery for the student. The student, parent and/or legal guardian hereby waive and release the School, it's staff, agents, affiliates, host families, volunteers from any and all liability, however incurred including negligence relating to any illness, injury or medical intervention incurred by the student.

    11. Homestay Changes/Cancellations: All Host Families are carefully selected for every student. A student may request to change their homestay only upon request by the Host Family, or only if the student provides a valid reason that may compromise the student's health or safety. There shall be a fee of $CAD 100.00 for one change of Homestay if the Homestay change request is made by the student. A student may not request more than one Homestay change per session. A Host Family shall not be changed if the student request is based on the student's discrimination of the host family's ethnic heritage, age, family unit or housing location.

    12. Smoking Tobacco Products: Province of Ontario law states that purchasing or smoking tobacco products is illegal for persons 18 years of age or under. Smoking is not permitted in all housing accommodations, buses or public buildings, during all school activities, or in the presence of minors (under 18 years of age). The majority of Canadian Host Families do not smoke tobacco products, or permit students to some tobacco products in their home. The School cannot guarantee that students will be matched with a smoker's household.

    13. Curfew Rules (Students less than 18 years of age): An optional curfew may be requested by the student's birth family only if the student is less than 18 years of age. However, the Host Family reserves the right to set their own curfews if the student arrives later than permitted, or if a late curfew disrupts the family life routine. The student, his/her family members, parents and others do hereby release and agree to save harmless the School and their respective officers, employees, agents, host families, affiliates and volunteers from all claims for loss, damage, injury or expense suffered due to any cause whatsoever to persons and property which the student, parents or any other person claiming through the student or on his/her behalf, may at any time have arising out of or connected with the operation of the services, programs or activities provided by IPSA and the School.

    14. Medical Expenses: The student and/or parent and/or legal guardian whose name(s) appears in the Registration Form agree to accept full responsibility for any medical expenses which are not covered by the medical insurance plan purchased for the student.

    15. School Rules: Students are required to abide by the school rules, regulations and policies at all times.

    16. Luggage Tags: The Luggage tag(s) that may be provided by the School does not acknowledge responsibility for lost, delayed, damaged or stolen luggage however caused.

    17. Lost or Damaged Property: the School is not responsible for lost, delayed or stolen money, jewelry, negotiable papers, credit cards, personal items, clothing, electronic equipment, perishable items or any other items which belong to the student at any time, for any reason whatsoever. It is the student's responsibility to secure these items at all times during his/her flight and/or during the student's stay in Canada. All items carried by the student are done so at the student's risk.

    18. Luggage: The student is permitted to bring a maximum of three pieces of luggage only (including carry-on). The student must clearly place a label on ALL luggage (including carry-on baggage) and clearly indicate the student's home address, as well as the School mailing address and telephone number. The School does not acknowledge responsibility for lost, delayed or damaged luggage however caused.

    19. Homestay Cancellations: If a student wishes to cancel homestay before arrival, The School must be informed in writing 28 days prior to the first day of homestay; in this case the School will refund all of the fees paid in advance less the Accommodations Placement Fee. If the request is received less than 28 days prior to the first day of homestay, the first two weeks of homestay fee and the homestay placement fee will not be refunded.

    20. Airport Transfers and Flight Delays: Airport Reception Services are available as an optional service. Students must inform the School in writing about their flight arrangements: airline, flight number, arrival time, at least two weeks prior to the expected arrival date. The student is responsible for contacting their host family immediately by telephone if there is a flight cancellation or delay. If a student fails to inform the School about any circumstance that might alter his/her travel arrival time our representatives will not be able to meet the student at the airport. In this case the airport reception fee is non-refundable and the student will be responsible for his/her transportation to his/her accommodation.

    21. Proof of Medical Insurance: Students are required to provide proof of purchase of a comprehensive medical insurance plan prior to arrival in Canada.

    22. Terms and Conditions: The student and his/her family and/or legal guardian hereby fully understand and agrees with the terms & conditions of this registration.

    23. Application Form: All parties acknowledge that facsimile and email / internet copies of Application forms will be treated as originals.

    24. Changes: The Terms and Conditions are subject to change without notice.