Classes are normally not held and school facilities are closed on national holidays. Compensation will not be made for public holidays.
Arrival and Departure Dates
We recommend that you arrive the day prior to the start of your course and leave the day following your last class. However, if necessary we can usually arrange a few extra days with your host family before or after your course.
It is understood that any participate in a our program will obey the laws of the host country. This of course forbids the use of illegal drugs and alcohol consumption by minors. Students are expected to be courteous and respectful at all times and abusive behavior will not be tolerated. The School reserves the right to expel (without refund) any student whose behavior violates the school's policies or those of special program providers, tour operators, etc. Furthermore, any expenses incurred by the IPSA and school in terminating the program of a student who violates the policies and rules of conduct will be the responsibility of the participant.
Participants are asked to check their personal insurance protection as they are not automatically insured by the school against illness, accident, theft, personal liability, etc. We can provide our clients with the services of an international insurer (on request).
Attendance is an integral part of your course and an important staple of the learning process. Neither refunds, nor class time will be given for classes not attended.
Postponement of Courses
The office must receive written notification at least 21 days before your course begins in order to transfer the deposits to a later course date. If it becomes necessary to postpone the program you have booked, we will try in all cases to reschedule for you but if the notice is less than two weeks we reserve the right to charge 20% of the tuition fee. If the request for postponement is received less than 30 days before the course begins and then the course with a new starting date is cancelled before this new starting date, the course is considered to be cancelled less than 30 days before the beginning of the course regardless the actual date when the cancellation notice has been received.
Cancellation before arrival
You must inform the office in writing. If the British Consulate in your country refuses to issue you a visa you must cancel the course and return the letter of refusal from the British Embassy and the original Letter of Acceptance and the Certificate of Registration to the IPSA Enrollment Center without delay. Any refunds will be made within 30 days of cancellation notification (if visa was not requested) or receiving the above mentioned documents. Cancellation fees are charged as follows, and any balance is refunded less any bank charges and non-refundable items:
- If the course is cancelled more than 30 days before the course begins: the cancellation fee is charged in the amount of the Tuition Deposit.
- If the course is cancelled 30 days or less before the course begins: the cancellation fee is charged in the amount of Tuition Deposit plus 20% of the Tuition fee.
In case of partial cancellation of the course before the course begins, we reserve the right to charge 20% of the tuition fee for the cancelled portion of the course.
Cancellation after the course and/or lodging has started
In no case money will be refunded once the course and/or lodging has started. No refund can be given for partial attendance or the discontinuance or interruption of a course. Deposits and fees are not transferable from person to person. Students are advised to take out cancellation insurance with their local provider in case they need to cancel their courses within 30 days of the start date, or while they are on the course. We reserve the right to cancel any class.
There is no refund if a student requested visa support documents and received a visa unless this visa has been cancelled by the British Embassy/Consulate before the beginning of the course (a confirmation letter from the Embassy is required). All refunds, if any, are made in British Pounds or in U.S. Dollars or Euro according to the exchange rate on the date of sending the refund.
It is a basic stipulation of the agreement/contract between students and IPSA or consortium member schools or representatives, that neither IPSA, nor any of its member schools or representatives, is liable to the students in cases where IPSA or the school is unable to fulfill any services to which they are contractually bound because of labor disputes or other reasons beyond their control.
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