IPSA and Member Schools are not liable in any cases of force majeure (according to the law) or for actions of the students and their consequences.
Postponement of Courses
The office must receive written notification at least 21 days before your course begins in order to transfer the deposits to a later course date. If it becomes necessary to postpone the program you have booked, we will try in all cases to reschedule for you but if the notice is less than two weeks we reserve the right to charge 20% of the tuition fee. Three weeks notice is also required to change accommodation. Refunds can only be given if this notice period is given. If the request for postponement is received less than 30 days before the course begins and then the course with a new starting date is cancelled before this new starting date, the course is considered to be cancelled less than 30 days before the beginning of the course regardless the actual date when the cancellation notice has been received.
Cancellation before arrival
You must inform the office in writing. If the Canadian Consulate in your country refuses to issue you a visa you must cancel the course and return the letter of refusal from the Canadian Consulate to the IPSA Enrollment Center without delay. Any refunds will be made within 30 days of cancellation notification (if visa was not requested) or receiving the above mentioned documents. Cancellation fees are charged as follows, and any balance is refunded less any bank charges and non-refundable items:
- If the course is cancelled more than 30 days before the course begins: the cancellation fee is charged in the amount of the Tuition Deposit.
- If the course is cancelled 30 days or less before the course begins: the cancellation fee is charged in the amount of Tuition Deposit plus 20% of the Tuition fee.
- On accommodation, full payment has to be received 3 weeks prior to the start of the program otherwise the accommodation will be cancelled and used by other students. In case of cancellation less then 21 days before the accommodation check-in date, the accommodation fees for 2 weeks are not refundable.
In case of partial cancellation of the course more than 30 days before the course begins, we reserve the right to charge 20% of the tuition fee for the cancelled portion of the course.
Cancellation after the course and/or lodging has started
In no case money will be refunded once the course and/or lodging has started. No refund can be given for partial attendance or the discontinuance or interruption of a course. Deposits and fees are not transferable from person to person. Students are advised to take out cancellation insurance with their local provider in case they need to cancel their courses within 21 days of the start date, or while they are on the course. We reserve the right to cancel any class.
There is no refund if a student received a visa using the Official Letter of Aceptance unless this visa has been cancelled by the Canadian Embassy/Consulate before the beginning of the course.
The School reserves the right to terminate without notice the course and accommodation of any student who persistently misconducts him/herself in classes or in the family. Cancellation charges apply as above.