Classes are normally not held and school facilities are closed on national holidays. Compensation will not be made for public holidays.
Attendance is an integral part of your course and an important staple of the learning process. Neither refunds, nor class time will be given for classes not attended.
You are not insured against illness or accidents, theft or loss of personal possessions through the school or those offering the accommodation. We therefore highly recommend to take a medical and personal insurance policy valid in Austria.
Postponement of Courses
Students who wish to postpone their start date must contact us by written notice as early as possible. If this notice does not reach the school within 20 days before the original start date, a fee of EUR 200.00 will be charged.
Cancellation before arrival
Students who do not obtain a visa, will be refunded the complete amount paid minus the non-refundable application fee and the tuition deposit and the administration fee in the amount of 100 Euros plus bank charges when we receive a copy of the consulate's written refusal at least 30 weekdays before the course begins. Any refunds will be made within 30 days of cancellation notification (if visa was not requested) or receiving the above mentioned documents.
If a student withdraws from the School more than 30 weekdays prior to entering Austria, all tuition fees will be refunded, except the application fee, the tuition deposit and a EUR 100 processing fee and any applicable bank fees.
If a student withdraws from the School less than 30 weekdays, but more than 7 weekdays prior to the beginning of classes or entering Austria, 40% of all fees are refunded, except the application fees, the tuition deposits and the EUR 100 processing fee plus bank charges if any.
If a student withdraws from the School 7 weekdays or less prior to the starting date, no refunds are given. This also applies to long-term bookings.
If a student, already in Austria, withdraws after acceptance to the School, or uses the Letter of Acceptance from the School to obtain admission into Austria, or to extend an existing visa, the School will retain all fees.
If accommodation is booked, only the fee for the academic program is refunded, the fee for accommodation cannot be refunded.
Cancellation after the course and/or lodging has started
In no case money will be refunded once the course and/or lodging has started. No refund can be given for partial attendance or the discontinuance or interruption of the course. Deposits and fees are not transferable from person to person. Students are advised to take out cancellation insurance with their local provider in case they need to cancel their courses. We reserve the right to cancel any class.
The School reserves the right to terminate without notice the course and accommodation of any student who persistently misconducts him/herself in classes or in the family. Cancellation charges apply as above.
It is a basic stipulation of the agreement/contract between students and IPSA or consortium member schools or representatives, that neither IPSA, nor any of its member schools or representatives, is liable to the students in cases where IPSA or the school is unable to fulfill any services to which they are contractually bound because of labor disputes or other reasons beyond their control.
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