Classes are normally not held and school facilities are closed on national holidays. Compensation will not be made for public holidays.
Attendance is an integral part of your course and an important staple of the learning process. Neither refunds, nor class time will be given for classes not attended.
If Student Visa is denied
If a Student Visa application is denied, the student must cancel the course as soon as possible and all fees, except non-refundable items, will be refunded according to the cancellation and refund policy listed below. The Student must return the Official letter of Acceptance, along with a letter from the Immigration Department stating that the student visa was denied.
Postponement of Courses
Students who wish to postpone their start date must contact us by written notice as early as possible. If this notice does not reach the school within 20 days before the original start date, a fee of $200.00 will be charged.
For the accommodation (homestay or dormitory stay), 20-day notice is required for a full refund. If a cancellation is received within 19 days from the start date, total accommodation fee, limited to the maximum one month fee, and management fee will be forfeited.
Cancellation before arrival
You must inform the office in writing. Cancellation fees are charged as follows, and any balance is refunded less non-refundable items (application fee, course registration fee, accommodation placement fee, bank fee and payment processing charges, international courier service fees):
- More than 30 days before the program begins: Cancellation fee of US$200.
- Less than 30 days, but more than 14 days before the program begins: Cancellation fee of US$200 and 25% of tuition fees.
- No refunds or credits will be given for cancellations received 14 or less days before the program starts.
If your application for a student visa is denied, your cancellation notice and a copy of the denial letter from the Australian Embassy must reach us no later than 14 days before the program starts in order to be eligible for refund according to the terms and conditions listed above.
Cancellation after the course and/or lodging has started
In no case money will be refunded once the course and/or lodging has started. No refund can be given for partial attendance or the discontinuance or interruption of the course. Deposits and fees are not transferable from person to person. Students are advised to take out cancellation insurance with their local provider in case they need to cancel their courses within 30 days of the start date or while they are on the course. We reserve the right to cancel any class.
The School reserves the right to terminate without notice the course and accommodation of any student who persistently misconducts him/herself in classes or in the family. Cancellation charges apply as above.
It is a basic stipulation of the agreement/contract between students and IPSA or consortium member schools or representatives, that neither IPSA, nor any of its member schools or representatives, is liable to the students in cases where IPSA or the school is unable to fulfill any services to which they are contractually bound because of labor disputes or other reasons beyond their control.
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