Classes are normally not held and school facilities are closed on national holidays. Compensation will not be made for public holidays.
Attendance is an integral part of your course and an important staple of the learning process. Neither refunds, nor class time will be given for classes not attended.
If Student Visa is denied
If a Student Visa application is denied, the student must cancel the course as soon as possible and all fees, except non-refundable items, will be refunded according to the cancellation and refund policy listed below. The Student must return the Official letter of Acceptance, along with a letter from the Immigration Department stating that the student visa was denied.
Postponement of Courses
Students who wish to postpone their start date must contact us by written notice as early as possible.
For the accommodation (homestay or dormitory stay), 20-day notice is required for a full refund. If a cancellation is received within 19 days from the start date, total accommodation fee, limited to the maximum one month fee, and management fee will be forfeited.
Cancellation before arrival
If a student withdraws from the School up to 30 days prior to entering Australia, all tuition fees will be refunded. The application and registration fees and a $200 processing fee will not be refunded. The Accommodation placement fee is non refundable unless your visa has been rejected.
If a student withdraws from the School less than 30 days prior to the beginning of classes or entering Australia, 65% of all fees are refunded, except the application and registration fees and a $200 processing fee.
If a student, already in Australia, withdraws after acceptance to the School, or uses the Letter of Acceptance from the School to obtain admission into Australia, or to extend an existing visa, the School will retain all fees.
The Airport pick-up fee is non refundable unless your visa is rejected, or you give the school 2 weeks written notice. If your flight plan has been changed, please give the school as much notice as possible. If you give the school less than 24 hours notice, you may be required to pay another airport pick-up fee.
Refunds will be paid within 30 days after the appropriate notification.
Cancellation after the course and/or lodging has started
In no case tuition fees will be refunded once the course has started. No refund can be given for partial attendance or the discontinuance or interruption of the course. Students are advised to take out cancellation insurance with their local provider in case they need to cancel their courses within 30 days of the start date or while they are on the course. We reserve the right to cancel any class.
Once you arrive in Australia, there is no refund on the minimum 4 week booking of Homestay. However if you are unhappy with your Homestay we will move you to your new Homestay free of charge. If you book more than 4 weeks of Homestay accommodation and later wish to cancel, you must give at least 2 weeks notice, or a charge equal to 2 weeks accommodation will be deducted.
The School reserves the right to terminate without notice the course and accommodation of any student who persistently misconducts him/herself in classes or in the family. Cancellation charges apply as above.
It is a basic stipulation of the agreement/contract between students and IPSA or consortium member schools or representatives, that neither IPSA, nor any of its member schools or representatives, is liable to the students in cases where IPSA or the school is unable to fulfill any services to which they are contractually bound because of labor disputes or other reasons beyond their control.
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